The Smithsonian Institution’s User Expert Advisory Group is a collaboration between the Office of Visitor Accessibility and the Institute for Human Centered Design. User Experts are people with disabilities who have developed expertise by means of their lived experience in dealing with the challenges of the environment due to a physical, sensory or cognitive functional limitation. User experts review the usability and accessibility of physical environments, museum exhibitions, public programs, technologies, and services at Smithsonian Institution museums. In addition, user experts provide training on inclusivity and accessibility to Smithsonian staff, interns, and volunteers.

If you are interested in being a part of the Office of Visitor Accessibility's User Expert Advisory Group, please email access@si.edu or call 202-633-2921.